Cancellation policy
Last updated 18 October 2026
Plans change, and we try to be fair when they do. This policy explains how to cancel or reschedule, and what you get back. Where a product, consultation, course or yatra page states its own terms, those terms apply to that booking.
Product orders
You can cancel a product order for a full refund any time before it is dispatched, from your account or by contacting us. Once dispatched, the order cannot be cancelled, but you can return it under our refund policy.
Consultations
| When you cancel | Refund |
|---|---|
| 48 hours or more before the session | 100% |
| 24 to 48 hours before the session | 50% |
| Less than 24 hours before, or a missed session | No refund |
- You can reschedule up to two times, at least 24 hours before the session, from the link in your booking email or My bookings.
- If we cancel or the teacher cannot attend, you get a full refund or a new slot of your choice.
Courses, live classes, memberships, Thithi Devathai reports and yatras
To cancel any of these, contact us with your order or booking number. Our team reviews every request personally and, where a refund applies, tells you the amount before issuing it. Memberships can be cancelled at any time to stop the next renewal.
How refunds are paid
Every refund is issued by our team by hand. Once we approve it, the refund goes through Razorpay back to the original payment method (the same UPI account, card, net banking account or wallet you paid with). It usually reaches you within 5 to 7 working days, depending on your bank. Payments made by bank transfer or cash are refunded by UPI or bank transfer.
How to cancel
Use the link in your booking email, My bookings, or contact us with your order or booking number:
THIRUMARAN VELUCHAMY (trading as Azhaikkiran Madhavan)
No.6/418, Kalaingar Nagar, 4th Street, Perumbakkam, Chennai 600100, Tamil Nadu
Email: admin@amsouls.com
Phone: +91 79654 80811
WhatsApp: +91 84284 29998
GSTIN: 33ARWPT9818N1ZJ